IVIBET ISHOME CHECK – FAST, SECURE ACCOUNT VERIFICATION FOR UK PLAYERS

What Is the isHome Check at IviBet?

The isHome Check is the name we give to our residence and identity verification procedure here at IviBet. When you register an account with us, we are required to confirm two things: that you are who you say you are, and that you genuinely live at the address you provided during sign-up. The isHome Check bundles both of these confirmations into a single, straightforward process that most players complete in a matter of minutes.

Verification is not something we do to inconvenience you. It exists to protect your account, your funds and your personal data. Once your isHome Check is complete, you gain full access to everything IviBet has to offer – including our welcome bonuses, ongoing promotions, and unrestricted withdrawals to your preferred payment method.

You only need to complete the check once. After your documents have been reviewed and approved, your account is marked as fully verified and you will not be asked to repeat the process unless your circumstances change – for example, if you move house or your identity document expires.

Why We Ask You to Verify Your Address

Every licensed gambling operator is obliged to carry out Know Your Customer (KYC) checks. The address element of the isHome Check serves several important purposes:

• Age verification – we must confirm that every player is of legal gambling age before real-money play can continue.
• Fraud prevention – confirming your home address helps us detect stolen identities, duplicate accounts and payment fraud before they cause harm.
• Anti-money laundering compliance – regulators require us to understand who our customers are and where they reside.
• Account security – a verified address gives us an additional way to confirm your identity if you ever lose access to your account.
• Responsible gambling – verification allows us to apply self-exclusion and player-protection tools accurately.

In short, the isHome Check keeps IviBet a safe place to play. Accounts that skip or fail verification cannot withdraw winnings, which is why we strongly encourage you to complete the process shortly after registering rather than waiting until you request your first payout.

Documents Accepted for the isHome Check

To pass verification you will need to provide two categories of document: proof of identity and proof of address. Below is a breakdown of what we accept in each category.

Proof of Identity

• Valid passport (photo page)
• Full UK driving licence (photocard)
• Government-issued national identity card

Proof of Address

• Utility bill (gas, electricity, water or broadband) issued recently
• Bank or building society statement showing your name and address
• Council tax bill or official government correspondence
• Tenancy agreement or mortgage statement

Document Quality Requirements

To avoid delays, please make sure that:

• All four corners of the document are visible in the image or scan
• Text is sharp, legible and free of glare or shadows
• The document has not expired and the address document is recent
• The name and address match the details on your IviBet account exactly
• Nothing is cropped, edited or obscured – redacted documents are rejected automatically

In some cases, our verification team may request an additional document, such as proof of payment method (a photo of your bank card with the middle digits covered, or a screenshot of your e-wallet account). This is normal and simply helps us confirm that the payment method belongs to you.

Step-by-Step: How to Complete Your isHome Check

Completing verification at IviBet is designed to be as painless as possible. Follow these steps:

1. Log in to your IviBet account using your email address and password.
2. Open your profile settings by clicking your account icon in the top corner of the page.
3. Navigate to the verification section, where you will see the status of your isHome Check and which documents are still required.
4. Upload your proof of identity – a clear photo or scan of your passport, driving licence or ID card.
5. Upload your proof of address – a recent utility bill, bank statement or equivalent document showing your name and current home address.
6. Submit and wait for review. You will receive an email confirmation once your documents have been checked. If anything needs correcting, we will tell you exactly what to fix.

You can upload documents from a desktop computer or directly from your mobile device – taking a photo with your phone camera is perfectly acceptable, provided the image meets the quality requirements listed above.

If you run into difficulty at any stage, our support team is available around the clock via live chat and email and can walk you through the process personally.

How Long Does Verification Take?

In the majority of cases, the isHome Check is completed quickly. Straightforward submissions with clear, matching documents are typically approved on the same day, and often much faster. During busy periods, or if your documents require manual review, the process may take a little longer.

Here are a few tips to keep things moving swiftly:

• Verify early. Complete the check shortly after registration rather than waiting until you request a withdrawal – this way, your first payout is never held up by pending verification.
• Match your details. Make sure the name, date of birth and address you entered at sign-up exactly match your documents. Even small discrepancies (a missing middle name, an old address) can trigger a manual review.
• Upload everything at once. Submitting identity and address documents together is faster than sending them one at a time.
• Respond promptly. If our team requests an additional document, uploading it quickly keeps your place in the review queue.

You will be notified by email as soon as your account is verified. Your verification status is also visible at any time in your account settings.

Registering an IviBet Account Before Verification

If you have not yet joined us, creating an account takes only a couple of minutes. Here is how it works:

1. Visit the IviBet website and click the registration button.
2. Enter your email address and choose a secure password.
3. Provide your personal details – full legal name, date of birth and home address. Please enter these carefully, as they will be cross-checked during your isHome Check later on.
4. Select your account currency, such as €, and confirm that you accept our terms and conditions.
5. Confirm your email address via the link we send you.

Once registered, you can browse the full casino lobby and sportsbook straight away. To claim a welcome bonus and withdraw winnings, however, you will need to make a deposit and complete verification – which is exactly why we recommend tackling the isHome Check as your first task after signing up.

Important: only one account is permitted per person, per household and per device. Duplicate accounts are detected during verification and will be closed, with any bonuses forfeited, so always play from your own single account.

Deposits, Withdrawals and the isHome Check

Verification status affects your payments in the following ways:

Deposits

You can generally make deposits before completing full verification, allowing you to start playing without delay. We support a range of trusted payment methods, and deposits in € are credited instantly in almost all cases.

Withdrawals

Withdrawals are where verification becomes essential. Before we can release your first payout, your isHome Check must be complete. This is a regulatory requirement and applies to every player without exception. Once verified:

• Your withdrawal requests are processed without additional document requests in most cases
• Payouts are returned to the same method you used to deposit wherever possible
• Future withdrawals become faster, since your identity is already on file

A Note on Payment Method Ownership

All payment methods used on your IviBet account must be registered in your own name. Deposits from third-party cards or wallets are not permitted and will be flagged during verification. If you plan to use several payment methods, be prepared to verify ownership of each one.

Bonuses and Verified Accounts

Verification and promotions go hand in hand at IviBet. We offer a range of bonuses for both new and existing players – including welcome offers for the casino and sportsbook, reload promotions, free spins campaigns and loyalty rewards – and all bonus winnings are subject to the same withdrawal rules as regular funds.

That means:

• You can claim and play through a bonus before verification is complete
• You cannot withdraw bonus winnings until your isHome Check has been passed
• Bonus abuse checks (such as duplicate account detection) are performed as part of verification

To make the most of our promotions, we suggest this simple order of operations: register, verify, deposit with your chosen bonus, and play. Doing things in that order means that when you hit a nice win, nothing stands between you and your payout.

Always read the terms attached to any bonus before opting in – wagering requirements, eligible games and time limits vary between offers, and full details are published on each promotion page.

Troubleshooting: What to Do If Your Verification Is Rejected

Occasionally a document submission is declined. This is rarely a serious problem – in most cases it is a quality or matching issue that is easy to fix. The most common reasons for rejection are:

• Blurry or cropped images – retake the photo in good lighting with all corners visible.
• Expired documents – identity documents must be in date; address documents must be recent.
• Mismatched details – if you have moved house or changed your name, update your account details first, then resubmit matching documents.
• Redacted information – do not black out any part of your address document; the full page must be visible.
• Unsupported document types – mobile phone screenshots of an app are sometimes insufficient; a downloaded PDF statement or a physical document is more reliable.

When a document is rejected, we will tell you the specific reason in your account and by email, so you know exactly what to correct. If you believe a rejection was made in error, contact our support team via live chat – they can review your case, explain what our verification team needs, and in many instances resolve the matter on the spot.

Your Data, Your Security

We understand that uploading identity documents requires trust, and we take that responsibility seriously. All documents submitted during the isHome Check are transmitted over encrypted connections and stored securely in line with data-protection legislation. Your documents are used solely for verification, fraud prevention and regulatory compliance – they are never sold or shared for marketing purposes.

A few sensible precautions on your side will keep your account even safer:

• Only ever upload documents through the official IviBet website or app – never send them via social media or to email addresses that do not belong to our official domains.
• Use a strong, unique password for your IviBet account.
• Contact support immediately if you receive a suspicious message claiming to be from us and asking for documents.

We also encourage every player to make use of our responsible gambling tools, including deposit limits, session reminders, cool-off periods and self-exclusion. These tools can be activated from your account settings at any time, and our support team can apply them on your behalf if you prefer. Gambling should always be entertainment – if it stops feeling that way, please reach out to us or to an independent support organisation such as GamCare or GambleAware.